Shipping Information
Shipping Policy
At Zahra Fashion, we aim to deliver your order with care and efficiency. Here’s everything you need to know about our shipping process:
Delivery Within the UAE
• Standard delivery across the UAE within 1–3 business days for all ready to wear items, 10-15 business days for custom orders.
• Delivery fee: AED 30
Free shipping on orders over AED 3000
• Cash on Delivery (COD) available.
International Shipping
• We currently offer international shipping to select countries.
• Delivery times vary based on location, typically 15-20 business days for custom orders and 5-7 business days for ready to wear items.
• Shipping fees are calculated at checkout.
• Customs duties or taxes (if any) are the responsibility of the customer.
Delays
• While we work with reliable couriers, delays can occasionally happen due to weather, holidays, or customs clearance.
• We’ll keep you updated if your order is affected.
Important Shipping Notes
• Please ensure your shipping address, contact number, and delivery instructions are accurate at checkout.
• Incomplete or incorrect addresses may cause delays or failed deliveries.
• During peak seasons or sale events, orders may take longer than usual to be processed or delivered. We appreciate your patience during these times.
Track Your Order
• For updates or tracking info, contact us via:
• WhatsApp: ‪‪+971 54 538 8982